Legal Centre

Privacy & Data

• Privacy PolicyWhat information we collect, how we use it, and the choices and rights you have.
• Cookie PolicyHow Discover Unique uses cookies and limited browser storage, in plain English.
• Data Retention PolicyHow long we keep different types of information, and why.

Platform Rules

• Terms & ConditionsThe terms for using Discover Unique as a visitor or account holder.
• Provider TermsWhat we ask of providers who list their support on Discover Unique.

Trust & Verification

• Discover Unique Verified™ TermsWhat Verified™ means, what it does not mean, and the evidence behind it.

Safety & Community

• Complaints PolicyHow to raise a concern about a listing, a provider or Discover Unique itself.
• Safeguarding Reporting PolicyHow to report a safeguarding concern and what happens after you do.

Accessibility & Inclusion

Discover Unique is committed to making the platform accessible, inclusive and welcoming for as many people as possible. Accessibility is an important part of how we support the SEND, neurodivergent and additional needs community.

• Accessibility StatementHow Discover Unique supports accessibility, inclusion, neurodiversity and continuous improvement.